Privacy Policy

Privacy Policy

At Green Man Packaging we are dedicated to protecting and respecting your privacy. Our privacy policy explains the type of information we may collect from you and how it may be used.

Any queries regarding this policy should be sent via email to

Who are we?

We are Green Man Packaging, specialists in sustainable packaging. All the materials used to make our products are made from sustainable, renewable and managed plant crops. All products are certified 100% compostable and conform to the highest composting standards with world recognised independent authorities.

How do we collect information from you?

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as "Device Information".

We collect device information using the following technologies:

  • "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
  • "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

What information do we collect from you?

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.  We refer to this information as "Order Information."

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

We will also obtain the information you have provided to us (such as your name and email address) if you register to receive our email newsletters.

How will your information be used?

We may use your information to:

  • Fulfil an order you have made (including processing your payment information, arranging for shipping and providing you with invoices and/or order confirmations)
  • Communicate with you to provide updates regarding the orders you have made
  • Screen our orders for potential risk or fraud
  • Notify you of any changes to our services
  • Provide you with information or advertising that you have requested to receive relating to our products or services

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Who will it be shared with?

We will only share your information with reputable third parties to service your order most efficiently. This includes our trusted distribution partners and our reputable third-party payment processers. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  You can also opt-out of Google Analytics here:

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We will never share your information with third-parties for marketing purposes.

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Your choices

You have the choice about whether or not you wish to receive information from us. We will only contact you for marketing purposes based on the consent you have indicated. You can change your marketing preferences at any time by contact us via email:

How can I access the information you hold about me?

If you wish to access the information we hold about you, please email us through a request:

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at